Why I Stay in My Lane
Some of the questions I hear most often is:
“Do you service autoclaves?” – Or – “Can you work on our dental equipment?”
My answer is simple: No, not at this time.
Not because those pieces of equipment aren’t important. They absolutely are.
The reason is that you can only become truly good at so many things.
At Fix-it Lady, my focus is anesthesia equipment—service, repair, maintenance, troubleshooting, and education. That’s where I’ve chosen to invest my time, training, and expertise.
Many companies offer preventative maintenance agreements (PMAs) that cover a wide range of veterinary equipment, including anesthesia machines, dental equipment, autoclaves, imaging systems, patient monitors, and more.
There’s value in that approach.
But there’s also value in specialization.
When you call Fix-it Lady, you’re working with someone whose primary focus is anesthesia equipment. My goal isn’t simply to repair equipment when something breaks. It’s to help veterinary teams better understand their anesthesia systems, recognize potential issues before they become problems, and feel more confident in the equipment they use every day.
Another misconception I hear is that if a hospital signs a preventative maintenance agreement, they’re locked into using that company for all future anesthesia service work.
In most cases, that’s simply not true. Preventative maintenance agreements are beneficial, but they don’t prevent you from seeking a second opinion, specialized expertise, continuing education, or service from a qualified anesthesia provider.
In fact, the two can work together.
You can have a preventative maintenance program and still choose a dedicated anesthesia specialist when you need one and for your annual service.
Will Fix-it Lady expand into other equipment categories someday? Maybe. But if that happens, it will be through a separate division with dedicated training and resources. I never want to dilute the anesthesia expertise that my clients rely on.
My mission is simple: To provide specialized anesthesia equipment service, support education and help veterinary teams deliver safer patient care.
My goal has never been to service everything.
My goal is to be exceptionally good at anesthesia equipment.
Want to save or share this information for later? You can download the original “From the Field of Fix-It Lady – PMAs” PDF below.
Download the PDF: From the Field of Fix-It Lady – PMAs