About Fix-It Lady
Our Founder’s Passionate Beginnings in Veterinary Care
Cynthia’s journey in veterinary care started even before she graduated from Purdue University in 1989, driven by a profound love and compassion for animals instilled by her parents. Achieving her first goal of becoming a Registered Veterinary Technician in January 1990, she has since worked in various capacities in small animal hospitals and with Animal Health Distributors. Her meticulous attention to detail found its true calling in anesthesia service and repair, a field she excelled in since 2012.
Where It All Began…
The remarkable journey of Fix-It Lady took root in August 2020. Cynthia Burns’ bold move from northern Indiana to Kernersville, NC, in August 2016 alongside her husband marked the beginning of a new chapter. This significant relocation paved the way for fresh opportunities, culminating in the establishment of her own company.
Under Cynthia’s skilled guidance, Fix-It Lady has flourished, offering exceptional Anesthesia Equipment Service and Repair. Serving veterinary facilities across North Carolina, and extending into parts of South Carolina, Virginia, and West Virginia, the company stands as a symbol of Cynthia’s dedication to delivering excellence, precision, and compassionate service in the veterinary field.
Haylee
Haylee joined the Fix-it Lady team in March 2024. She holds a Bachelor of Science in Biology from Appalachian State University, where she met her husband, Chase. Married for four years and expecting their second child in January 2025, Haylee brings over a decade of experience in veterinary practices, specializing in emergency care and large animal medicine.
Growing up on a farm, Haylee developed a lifelong love for animals and now shares her home with three dogs and a horse. In her free time, she enjoys coaching softball, gardening, and cooking for her family. At Fix-It Lady, Haylee keeps the office organized, manages client communication, and ensures scheduling runs smoothly, with plans to pursue certification as a Registered Veterinary Technician in the future.
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Invite a skilled technician to your location for thorough preventative care or urgent repairs.